FREQUENTLY ASKED QUESTIONS

GENERAL

Which types of documents are supported?

Microsoft Office document like Word, Excel, Powerpoint,

Microsoft Outlook: Viewing, reading, searching-in, opening attachments, all can be done in a fast and easy way,

PDF/Images/Other: PDF, various image types and other formats.

Is there a size limit for documents?

There is a limit of 5Mb for documents in the Document Viewer panel.

Document Viewer is activated but I cannot find it in my SuperOffice environment.

When you create or update a Panel, your browser cache needs to be refreshed. This can be easily done by logging into your Document Viewer account and clicking the green Refresh button.

If you are still not able to see the Document Viewer panel it might be that you have enabled Grouping & Filtering.

Where can I find more FAQ's?

The Document Viewer for SuperOffice knowledge base features FAQ's, How to's and much more. Find it here.

TAKE ME BACK

Document Viewer for SuperOffice CRM is an InfoBridge product.

Part of the SuperOffice Group.

InfoBridge provides several apps for cloud and on-premises installations of SuperOffice CRM.

InfoBridge Software b.v. | Europalaan 24F, 5232 BC | 's-Hertogenbosch, The Netherlands | +31 (0)40 402 15 90